Terms and conditions

Fightless, Celestastraat 26, 6217 XJ Maastricht. You can reach us at info@fightless.nl.

• The free trial class is one per person and commits you to nothing.
• The starter package costs € 19,99 and entitles you to 3 classes. You plan the classes yourself, within the regular class times.
• A package class you do not use does not expire automatically, but we ask you to plan it within three months.
• If you cannot make it, let us know. We will plan a new date at no cost.

Memberships start at € 26,00 a month and come in two forms:

• Year. 12 month term, monthly notice after that. You pay per month, nothing up front. After those twelve months the membership continues monthly and you can cancel every month.
• Flex. Cancel monthly. No fixed term, you pay per month. Your cancellation takes effect at the end of the current month.

The difference between a membership for one or two times a week is an agreement based on trust. We do not record which evening you train and we will not send you away if you come more often once.

• You pay monthly through Stripe, by iDEAL, credit card or direct debit. With a year membership you also pay per month.
• If a direct debit fails, Stripe automatically tries again. If payment keeps failing, we may temporarily suspend access to the classes.
• All amounts include VAT.

Cancelling is done by email only, to info@fightless.nl. State your name and your membership type. You always get a confirmation of your cancellation by email from us. A flex membership stops at the end of the current month. A year membership stops after the twelve months, and after that at the end of the current month.

If you need an invoice, your payment details have to change or you want to move to another membership, email us or send a message through the contact page.

If you take out a membership online, you have fourteen days to change your mind as a consumer. If you ask us to start providing the service within that period, you pay an amount in proportion to what you have already used if you withdraw.

• We train on Tuesdays and Thursdays: Kids from 19:30 to 20:30 and Adults from 20:30 to 21:30.
• If a class is cancelled, we let you know by email.
• We may change the schedule. For a structural change, members hear about it at least a month in advance.

• Come ten minutes before the start, so the class can begin on time.
• Clean indoor shoes on the mat, short nails, no jewellery.
• Control comes before force. We stop as soon as someone says stop or taps out.
• Report injuries, complaints or medication to the instructor before the class.
• What you learn here you use to protect yourself and others, never to attack anyone.

Self-defence is a physical sport. You take part at your own risk. We do everything we can to train safely, but we are not liable for injuries, unless there is intent or gross negligence on our side. Make sure you have valid liability and health insurance. We are not liable for loss or theft of belongings in the gym.

How we handle your data is set out in our privacy statement.